We built a turnkey set-up for a multi-million dollar innovation facility: Telstra needed to kick start its search for significant growth revenue.
NBN and competitive pressures were forcing Telstra to move from being a Telco into become a world class technology company, and fast. That means so much more than showcasing the latest gadgets and tech toys – it means efficiently finding and launching business models that will contribute heavily to a multi-billion dollar bottom line. How do you create momentum quickly from a cold start? The answer is not “we will do it all for you” – it is working together within the available resource constraints to build a high performing team, together.
We rapidly deployed an experienced team to lead innovation opportunities with Telstra and its largest customers, while embedding and growing the function to be self-sustaining. Using our build-while-delivering approach, we delivered measurable innovation outcomes, while simultaneously building out all of layers of a great innovation function – teams, governance, leadership, cadence, tools, measurement. We also delivered innovation thesis, metrics and project pipeline assessment. All this with a team of 4, largely because we focus on outcomes, not powerpoint decks. Time from engagement to completed delivery of first projects: 6 weeks A full, high performing internal innovation capability recruited, trained and embedded within 6 months Co-innovation sessions run with multi-national customers in fields such as AI, robotics, autonomous vehicles, data exchange, Agtech (some of which contributed directly to multi-million dollar contract renewals) Three emerging technologies designed in first eight months have been commercialised at scale as enterprise platforms.